ISO 9001: Quality Management Systems
- Product/service quality improvement
- Establishes standardized processes to ensure consistency.
- Customer satisfaction
- Focuses the organization on understanding and meeting customer requirements.
- Operational efficiency
- Reduces errors, rework and waste through optimized processes.
- Demonstrates quality control in organizational processes. Improves your internal processes.
- Promotes cost savings, control and incident reduction
- Avoids external customer audits for compliance requirements.
- Strengthens your position and enables participation in tenders and bids from large clients and government.
- Improves the company's image before society in general and customers.
ISO 14001: Environmental Management Systems
- Reduction of environmental impact
- Improves control over waste, emissions and resource consumption.
- Complies with SDGs and integrates ESG into your organization.
- Reduces costs in your internal processes.
- Resource use efficiency
- Decreases costs through responsible use of energy, water and materials
- Encourages employee involvement and promotes the establishment of a sustainable environmental culture.
- Ensures compliance with environmental legislation.
- Avoids external customer audits for compliance requirements.
- Strengthens your position and enables participation in tenders and bids from large clients and government.
- Improves the company's image before society in general and customers.
ISO 45001: Occupational Health and Safety Management Systems
- Ensures risk prevention in the workplace.
- Reduces or eliminates workplace accidents and controls causes of absenteeism and costs.
- Ensures occupational safety awareness through implementation of preventive measures.
- Complies with SDGs and integrates ESG into your organization.
- Improvement of preventive culture
- Encourages active worker participation in safety matters.
- Increased productivity
- Fewer incidents = fewer absences, interruptions and costs
- Access to new markets
- Increasingly frequent requirement in tenders and supply chains.
- Strengthens your position and enables participation in tenders and bids from large clients and government.
- Improves the company's image before society in general and customers.
Ask us for more information about implementing other ISO Management Systems: 27001, 2600, etc.
How do we work to implement ISO?
PHASE 1: Initial Diagnosis
We evaluate your organization's current situation through meetings with area managers, identifying key processes, existing documentation, and the degree of compliance with the reference ISO standard.
PHASE 2: Documentation and Process Management
In this phase we provide technical and methodological support to process managers to ensure effective documentation aligned with the standard's requirements.
Process Map:
Assistance in defining and structuring the general process map, differentiating strategic, operational and support processes. Tools such as BPMN 2.0 are used to visually represent workflows, facilitating understanding between different areas of the organization.
Organization Context and Stakeholders:
Support in internal and external analysis (legal, economic, social and technological environment), identifying relevant stakeholders and their needs and expectations.
- Risk and Opportunity Assessment
- Definition of Quality Objectives
- KPI Design
- Drafting or supporting reference standard Policies
- Management Review Report
- Information Traceability and Document Control
- Management of Non-Conformities and Corrective Actions
Additionally, if there are previous work procedures and instructions (registered or not), they are thoroughly reviewed to evaluate their validity, adequacy and necessity, promoting coherent integration with the management system.
PHASE 3: System Implementation
At this stage, we actively accompany the organization to ensure proper application and consolidation of the defined methodologies, documents and practices.
Our support is oriented towards integrating the management system into daily operations effectively, preparing the ground for successful certification.
Main support actions include:
- Dissemination and application of system documentation
- Operational process definition
- Necessary resources and responsibility assignment
- Organizational context and stakeholder management
- Review of Objectives and KPIs
- Support in updating the stakeholder map and their requirements
- Management Review Report
- Internal and external communication plan
Following optional phases…
Internal Audit
With the objective of verifying the correct implementation of the reference Management System, an internal audit will be carried out to evaluate compliance with the requirements established in the documentation and in the corresponding ISO standard.
We provide support in:
- Audit planning, defining its scope, areas to evaluate, applicable documentation and schedule, in coordination with the company.
- Audit execution, verifying processes, records and key evidence of the system.
- Additionally, we advise on identifying and defining the necessary corrective actions to close non-conformities and strengthen the system before the certification audit.
Accompaniment and Support in Certification Audits
We offer expert accompaniment during the official Management System certification process, acting as strategic support to resolve any questions or requirements that arise from the certification body.
Our support includes:
- Assistance during external audit sessions, according to the schedule agreed with the certification body.
- Accompaniment to the Management System Responsible and area leaders, providing real-time guidance to auditor questions or requests.
- Support in interpreting findings and preparing necessary evidence.
- This phase helps generate confidence, reduce errors and face the certification process with greater security and professionalism.
Technical Advisory for Standards Maintenance
An ISO certified management system requires review and continuous improvement. Therefore, system maintenance is very important, these are some of the services we offer:
Annual review of processes and documentation: We ensure procedures are updated and consistent with the organization's operational changes.
Performance indicator monitoring: We analyze process results to detect deviations, improvement opportunities and adjustment needs.
Training: We promote staff training and awareness, key to the system's proper functioning and sustainability over time.
Internal audits: We execute or support in planning and conducting internal audits, guaranteeing impartiality, technical focus and compliance with regulatory requirements.
This optional support guarantees not only initial certification, but also the effectiveness, validity and continuous improvement of the management system in the organization's day-to-day operations.
