Corporate Social Responsibility Policy

1. Introduction

At MY PROCESS SOLUTION, we understand Corporate Social Responsibility (CSR) as an ethical and comprehensive commitment to our stakeholders: clients, collaborators, suppliers, society, and the environment. Our activity as a consultancy specializing in process improvement, ISO certifications, sustainability consulting, audits, and digital strategy is based on responsible practices that contribute to sustainable development, transparency, and professional excellence.

2. Scope of application

This policy applies to all areas of MY PROCESS SOLUTION's activity and is mandatory for:

• All professional team members comprising the company.
• Suppliers and external collaborators with whom we maintain an ongoing relationship.
• Clients and partners with whom we develop joint projects.

3. Mission, Vision, and Values

Our mission is based on helping organizations professionalize their operations, achieve certifications, and build efficient, effective, and sustainable management systems through specialized, adaptable, and results-oriented consulting.

Our Vision focuses on being the trusted consulting partner for organizations seeking to evolve toward solid, profitable, responsible management models committed to sustainability.

Core values:

• Efficiency and results: Fast, applicable solutions focused on the real objectives of the business.
• Clarity and alignment: Projects with well-defined goals and transparent communication.
• Collaboration and partnerships: Joint work with our clients to generate lasting value.

4. CSR Principles

• Commitment to sustainable development.
• Legal and regulatory compliance.
• Transparency and business ethics.
• Diversity and equal opportunities.
• Quality and continuous improvement.
• Work-life balance and professional well-being.

5. Our specific commitments

• Incorporate social and environmental criteria into the planning of our services and projects.
• Promote responsible and sustainable management models among our clients.
• Assess and reduce our environmental impact.
• Establish ethical and lasting relationships with suppliers and strategic partners.
• Train and raise awareness among the team about CSR principles.
• Periodically measure our progress in sustainability and social impact.

6. Monitoring and Review

This policy will be reviewed at least once a year to ensure its adequacy.

Its implementation will be supervised by the management of MY PROCESS SOLUTION.