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1. Identification of Data Controller and Contact

The data controller for your personal data is MyProcess‑Solution, Tax ID: 47716376R, with registered address at Av. Josep Tarradellas i Joan 6, 08870 Sitges, Barcelona, Spain. You may contact us for any privacy-related inquiries at info@myprocess-solution.com.

2. Categories of data collected

We collect the following types of personal data:

  • Contact data: name, email address, telephone, postal address.
  • Technical data: IP address, browser, operating system, browsing behavior.
  • Financial data: payment and billing information.
  • Preferences: through cookies and similar technologies.

3. Processing purposes

We use your personal data to:

  • Respond to inquiries or requests.
  • Manage contracted services.
  • Send commercial communications (if you have consented).
  • Improve services and user experience.
  • Comply with regulatory and legal requirements.

4. Legal basis for processing

  • Consent: promotional communications.
  • Contract performance: provision of services.
  • Legitimate interest: service improvement and legal compliance.

6. Recipients and international transfers

  • Technology and operational support providers.
  • Public authorities as legally required.

If we carry out international transfers, appropriate safeguards such as standard contractual clauses will be applied.

5. Data retention

Data will be retained as long as there is a contractual relationship or valid consent, and for the time necessary to comply with legal obligations.

7. User rights

  • Access, rectification, and deletion of data.
  • Restriction and objection to processing.
  • Data portability.
  • Withdrawal of consent at any time.

To exercise these rights, write to us at info@myprocess-solution.com or visit the Spanish Data Protection Agency.

8. Security measures

We use appropriate technical and organizational measures to safeguard your data, although no system is completely infallible.

9. Use of cookies and similar technologies

We use cookies to provide a better experience, statistical analysis, and personalization. You can consult more details in our Cookie Policy.

11. Changes to this policy

We reserve the right to modify this policy. We recommend reviewing it periodically to stay informed.

13. Contact

If you have questions or wish to exercise your rights, contact our DPO at info@myprocess-solution.com.

Privacy Policy of MyProcess‑Solution